The independent pharmacy suppliers you choose to use will make a big difference on the customer experience. When not affiliated with a pharmacy chain, there is quite a bit of flexibility regarding what providers are chosen to sell medications to customers. The provided packaging, medications, and supplies should be helpful in outperforming the competition, whether you own one or multiple locations. An independent pharmacy supplier should be able to provide the following services:
- Label Products
- Blister Cards
- Prescription Bags
- Prescription Pads
- LTC Medication Carts
- Padded Envelope Mailers
- Custom Printed Products
An independent pharmacy supplier who is able to provide packaging with an intriguing design and the quality customers expect is also beneficial. The product must work as the manufacturer claims to gain repeat business and ensure customers are happy with their purchase. While most independent pharmacy suppliers offer the products mentioned above, it is the provider’s experience in creating these supplies and the additional services they offer that will make the biggest difference.
Why Do People Prefer Independent Businesses?
Independent pharmacies have to compete with some major chain retailers to stay in business. The biggest tool in your arsenal is the ability to provide quality products and services to customers. Many individuals choose independent pharmacies for the following reasons:
- Buy Local & Support the Economy
- Get the Small Town Feeling
- Experience Shorter Wait Times
- Access a Large Variety of Products
- Gain Additional Services
The customer experience starts with who supplies the product packaging and other items used to deliver services. If they are not dependable or provide poor service, it is truly the consumer who will “pay the piper”.
A Few Things to Consider Before Making a Decision
What can you do to ensure the right independent pharmacy supplier is chosen for meeting the needs of customers? It starts by choosing a provider capable of delivering the high quality products you need to deliver exceptional service. Supplies have to be dependable, work as claimed by the manufacturer, and remain affordable at the same time. They must be not only deliver packaging that stands out, but also cost-effective solutions. Here are some other considerations:
- How much experience do they have?
- Do they use high-quality materials?
- What packaging and product options do they offer?
- Are cost-effective options available?
- What quality control measures do they use?
- Is on time delivery possible?
Being able to obtain the products required by customers is only half the battle when operating as an independent pharmacy. The supplier will directly impact quality, cost, and service. Since competition is abundant and the stakes are high, it is imperative to have a supplier who understands your specific needs.
At Drug Package, we have 135 years of experience, use the highest quality materials, and offer a number of supply options. Our mission is to help you deliver the best service to customers every time. Give us a call today to learn more about how we can be your “go to” independent pharmacy supplier.